We have received reports of unauthorized persons claiming to represent Nasfund and requesting fees for assistance with member services. We strongly advise members to avoid engaging with such individuals.


Sharing your confidential information with third parties puts your superannuation at serious risk, including:

- Fraudulent withdrawals
- Identity theft
- Delayed or denied claims
- Loss of retirement savings

Nasfund urges all members to deal directly with our team through the following official channels:

- e-Branch – For lodgment of unemployment benefit and housing advance claims only
- Call Center – Dial 1588 for direct assistance or email help@nasfund.com.pg
- Nasfund Chatbot – Available 24/7 for general and quick enquiries on the Nasfund website
- Branch Network – Visit any of our service centers nationwide


“We remain committed to protecting our members’ retirement savings and ensuring secure, transparent service delivery,” said Nasfund Chief Executive Officer, Rajeev Sharma.


If you are approached by anyone claiming to be a Nasfund agent or requesting payment for assistance, please report them immediately to our team.

//End



Over the two-day event, over 500 members visited the Nasfund booth to access services like ID card printing, balance checks, member data updates, and general enquiries. Across both days, the team printed over 100 ID cards, helped more than 80 members check their balances, and collected survey responses to better understand member needs. There were also registrations to the Member Online Portal, Voluntary Contributions and Eda Supa the funds voluntary contributions product open to individuals in the informal sector, non-citizens and members of companies with less than 15 staff. A few members simply came by with questions for the team on-site.

“Our presence at events like the Morobe Show is not just symbolic, it’s strategic,” said Melanie Lavaki, Head of Marketing & Stakeholder Engagement. “We’re focused on meeting members where they are, making it easier for them to access services and feel supported in their superannuation journey.”

Nasfund CEO Rajeev Sharma also praised the team’s efforts and highlighted the importance of balancing digital and in-person service.

“While we offer tools like the Member Online Portal, Text-Bal, and e-Branch, we know many members still value face-to-face engagement. It’s about combining convenience with connection.”

Morobe Province is home to Nasfund’s second-largest member base after Port Moresby, making the Show an important opportunity to reconnect, listen, and raise awareness about the services available to members.

Ends//

Engaging with over 180 enthusiastic students and a handful of existing members. The team proudly represented the Fund, offering insights into career pathways and superannuation education.

The booth buzzed with one-on-one conversations, as students explored opportunities within Nasfund’s Graduate Development Program and asked about potential internship placements. Many were eager to learn about the application process, eligibility, and the kind of professional exposure with career growth they could expect.

Superannuation education was another highlight, with soon to be contributors seeking clarity on how the system works. Nasfund responded with easy-to-understand materials that helped demystify retirement savings and planning from its simple brochures to the website and tools on it such as the superannuation calculator and superannuation videos.

With 16 other organizations present, the expo created a vibrant atmosphere for students exploring their futures. Nasfund’s presence reinforced its commitment to nurturing young talent and building superannuation literacy among Papua New Guinea’s next generation of professionals.

//Ends..

Under the MOU, Nasfund and BSP will collaborate to share bank statement information
directly and securely, with the consent of members. This removes the need for members
to visit BSP branches in person solely to obtain bank statements when applying for partial
or full withdrawal of superannuation contributions.

The new process is expected to significantly reduce queues at both Nasfund and BSP
branches and enhance the overall customer experience for members and customers alike.

Nasfund CEO Mr. Rajeev Sharma said, “This agreement is a practical step that puts our
members first. By working closely with BSP, we’re making it easier for our members to
access the documents they need without unnecessary delays or multiple visits. It’s about
reducing wait times and improving how we serve our members.”

BSP Group GM Retail – Ronesh Dayal said this enhanced service to our partnership is a
reflection of our shared commitment to putting people at the center of what we do. “At
BSP, we care about our customers, we aspire to make banking simpler, and we continue
to grow with our communities. Together, we are focused on making financial services and
retirement processes more accessible, convenient and secure.

The MOU outlines clear guidelines how member and customer information will be
protected in accordance with legal and privacy requirements as well as how it will be
shared and handled by respective organizations.

The implementation of this initiative will commence following today's signing.

Vanguard International Shares Index Fund

Vanguard International Shares Index Fund seeks to track the return of the MSCI World ex-Australia Index (with net dividends reinvested) in Australian dollars. The Fund provides exposure to many of the world’s largest companies listed in major developed countries. It offers low-cost access to a broadly diversified range of securities that allows investors such as Nasfund to participate in the long-term growth potential of international economies outside Australia.

Placeholder logo

Vanguard Global Infrastructure Index ETF

Vanguard Global Infrastructure Index ETF provides low-cost access to infrastructure securities listed in developed countries. It offers investors diversified exposure to infrastructure sectors, including transportation, energy and telecommunications.

https://fund-docs.vanguard.com/ETF-Vanguard_Global_Infrastructure_Index_ETF_8228_FS_VBLD.pdf

Placeholder logo

Vanguard All-World ex-U.S Shares Index ETF

Vanguard FTSE All-World ex-US ETF seeks to track the investment performance of the FTSE All-World ex US Index in both developed and emerging markets around the world.

https://fund-docs.vanguard.com/ETF-Vanguard_All_World_ex_US_Shares_Index_ETF_991_FS_VEU.pdf

Placeholder logo

iShares US Infrastructure

The iShares U.S. Infrastructure ETF seeks to track the investment results of an index composed of equities of U.S. companies that have infrastructure exposure.

https://www.ishares.com/us/literature/fact-sheet/ifra-ishares-u-s-infrastructure-etf-fund-fact-sheet-en-us.pdf

Placeholder logo

iShares Core S&P 500 ETF

The iShares Core S&P 500 ETF (IVV) is an exchange-traded fund (ETF) that aims to track the investment results of the S&P 500 Index, which represents 500 of the largest publicly traded U.S. companies. 

https://www.ishares.com/us/literature/fact-sheet/ivv-ishares-core-s-p-500-etf-fund-fact-sheet-en-us.pdf

Placeholder logo

Newmont Corporation

The Company’s world-class portfolio of assets, prospects and talent is anchored in favorable mining jurisdictions in Africa, Australia, Latin America & Caribbean, North America, and Papua New Guinea. Newmont is the only gold producer listed in the S&P 500 Index and is widely recognized for its principled environmental, social, and governance practices. Newmont is an industry leader in value creation, supported by robust safety standards, superior execution and technical expertise. Founded in 1921, the company has been publicly traded since 1925.

https://www.newmont.com/investors/default.aspx

Placeholder logo

Get in touch

Do you have a question for us?

Please contact us on:
Call: 1588
Email: help@nasfund.com.pg

Email Your Superannuation Results

Enter your email address below and we’ll send you a copy of your superannuation calculation for your records.

Send

Email Sent!