There are several factors that may lead to a member having more than (1) one account.

• The member never advised his employer of his/her old membership number when he/she joined the company.
• The payroll officer didn’t fill the correct form to state a member has an existing account creating a new account under the new employer.
• The system automatically creates a new account if the member may have also changed names but hasn’t advised the fund through their payroll or HR officers.

It is very important to advise your payroll officer of your membership number as soon as you join a new company or employment.