Your Funds are secured, but there are factors that contribute to contributions that are not updated on time.

Factors may include the following;

• Your employer has not remitted your contributions on time.
• Your employer may have remitted your contributions but they may not have advised the account officers of the FUND on deposits and the contributions may be sitting under the un-allocated trust fund.
• To correctly identify contributions and allocate accordingly, the FUND must then confirm with employers when the bank provides statements to correctly allocate the contributions which may lead to prolonging updates.
• Your employer may have remitted your contributions on time but the officers concerned have not updated your contributions because of un-clean schedules.
• A schedule is a form that includes every contributing member’s account details. If a schedule is incomplete the system automatically rejects the whole file and gets the account portfolio officers to send back to employers to provide ‘clean’ schedules. If this schedule is not returned immediately can cause the delay of updating contributions on time.