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CUSTOMER SERVICE OFFICER - KAVIENG SERVICE CENTER

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About the Role

NASFUND is seeking a dynamic, customer-focused Customer Service Officer to join our Kavieng Service Centre in New Ireland Province. This role is ideal for someone who is passionate about delivering exceptional service and making a positive impact in the community.

📍 Location: Kavieng Service Centre, New Ireland Province

📅 Deadline: Friday, 08 May 2026

To apply, send your CV and supporting documents to:

📧 recruitment@nasfund.com.pg

Or apply direct using our Contact Form below showing (Apply Now)

Key Responsibilities
  • Screen and process withdrawal claims (partial/full, death/medical, housing advance) in line with superannuation policies.
  • Support the registration of new voluntary contribution members through proactive engagement.
  • Provide prompt advice, support, and solutions on NASFUND products and services to members and employers.
Skills & Experience
  • Diploma or Degree in Business Management, Sales, Marketing, or Social Science–related disciplines from a recognized institution.
  • Excellent communication and customer service skills.
  • Proactive, innovative, and adaptable to change.
  • Strong interpersonal skills with a commitment to service excellence.
What We Offer

NASFUND is an equal opportunity employer committed to diversity and inclusion.

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Ready to take the next step in your career? Simply complete the form below, or send your CV and cover letter to careers@nasfund.org.pg with the subject line: Executive Assistant To CEO & Executive Management.

You can attach your CV, cover letter, or any other documents that support your application.
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Please contact us on:
Call: 1588
Email: help@nasfund.com.pg

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